Overview — what “Trezor® login” means
Trezor® login is the process of accessing your on-device wallet through the official Trezor® Suite App or supported web interface. Because your private keys remain stored on the physical Trezor® Hardware Wallet, login requires the device to be connected and a PIN entered directly on the device screen — this prevents remote compromise and phishing.
Get started: trezor.io/start & software to download
Begin at the official onboarding page: trezor.io/start. That page walks you through device setup, firmware installation, and recommended downloads:
- Trezor® Suite App (desktop & web) — manage accounts, sign transactions: suite.trezor.io.
- Trezor® Bridge — enables browser↔device communication when needed: trezor.io/bridge.
Tip: Always download Suite and Bridge from trezor.io domains to avoid phishing copies.
Trezor® Wallet login process (quick)
- Install Trezor® Suite or Bridge if required.
- Connect your Trezor® device with an original USB cable.
- Open Suite, choose "Access wallet", and confirm on the device by entering your PIN.
- Verify transaction details on the device screen before approving any operation.
Troubleshooting: common login issues & fixes
If you see problems like Trezor® login not working, Unable to login Trezor®, or Error connecting Trezor® account, try the checklist below:
- Reboot your computer and reconnect the device using a direct USB port (avoid hubs).
- Update both the Trezor® Suite App and your device firmware via the official Suite interface.
- Install or reinstall Trezor® Bridge if the browser can’t see the device.
- Try a different supported browser (Chrome/Firefox) or the desktop Suite instead of web Suite.
- Temporarily disable security software or VPNs that might block USB communication.
If problems persist, consult the Trezor® Help Center at trezor.io/support.
Account recovery, 2FA and verification issues
Account recovery on Trezor® relies solely on the recovery seed (12/24 words) generated during setup. If you cannot login because the device is lost or reset, restore balance on a new unit via the seed. For external services using 2FA, Trezor® does not control platform-level 2FA resets — contact the exchange or service for that workflow.
For messages like Can't verify Trezor® Wallet, confirm firmware and Suite versions match; never enter your seed on a website or share it with anyone.
FAQ
A: Begin at trezor.io/start and install Trezor® Suite.
A: Update Suite, reinstall Bridge, try desktop Suite and a different USB cable/port.
A: No — contact the service (exchange, email) that manages 2FA for resets.
A: Restore on new hardware using your recovery seed via Suite’s "Recover wallet" flow.
A: Trezor® Help Center: trezor.io/support.